Welcome to Neuwave's Customer Support Area. We are committed to providing the highest quality of prompt, professional service for your Audio / Video and Computer / Networking equipment.

 

From here, you can open a Service Request online, receive Remote PC or systems support, or utilize other resources that we'll be adding to in the future.

Browse our Service and Support Plans here.

Service Request Form


Computer / Network Resources


Name

 

Address

 

Phone

 

Email

 

Category

 

Priority

 

Description

 

 

Get Remote Support Now! *

Your Name:

Email Address:

Telephone Number:


*Minimum Fee of $50 applies.

For even faster support in the future, download our Remote Control Application below (Windows Users) , and we will be just a few clicks away*

download our Remote Support Application here

*Windows users only. To ensure technician availability, please call us at 919-878-8747 to arrange a remote service appointment..

 

 

Customer Support Tools

(to be used at the direction of Neuwave Staff)

Computer Hardware Inventory Tool


TCP/IP Reset Utility